Our Platinum DotNetNuke Support Plan provides 120 pre-purchased hours of DotNetNuke Support over a twelve-month period (limit to 10 hours per month). Support request can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 2-hr maximum response time.
In the event that you require more than 10 hours within a one-month period, additional hours may be purchased at the rate of $95 per hour billed in quarter hour increments.
Our Gold DotNetNuke Support Plan provides 36 pre-purchased hours of DotNetNuke Support over a six-month period (limit to 6 hours per month). Support request can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 3-hr maximum response time.
In the event that you require more than 6 hours within a one-month period, additional hours may be purchased at the rate of $105 per hour billed in quarter hour increments.
Our Silver DotNetNuke Support Plan provides 15 pre-purchased hours of expert DotNetNuke Support over a three-month period (limit to 5 hours per month). Support request can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 4-hr maximum response time.
In the event that you require more than 5 hours within a one-month period, additional hours may be purchased at the rate of $115 per hour billed in quarter hour increments.
Our Bronze DotNetNuke Support Plan provides 4 pre-purchased hours of DotNetNuke Support over a 1-month period. Support request can be requested via email, web interface, and toll free telephone (Mon - Fri 9 AM - 5 PM CST). This plan offers a 5-hr maximum response time.
In the event that you require more than 4 hours within a one-month period, additional hours may be purchased at the rate of $125 per hour billed in quarter hour increments.